Leaders’ constant expression of busyness can significantly impact team performance and morale. It sets a negative example, leading team members to feel pressured to appear busy to seem important.
This pressure sets the scene for a slew of bad habits and poor optics.
Leaders who consistently portray themselves as busy may encourage similar behaviours in their team, fostering a culture where busyness is valued over productivity. Constantly expressing busyness may cause leaders to appear as if they lack proper time management skills, which can result in a reputation for ineffectiveness and an impression of being out of control.
Preoccupied leaders may miss valuable opportunities to engage with their team, leading to a lack of connection and understanding
Busy behaviour can create a stressful environment, increasing burnout and decreasing motivation among team members. Assuming everyone can manage the same level of busyness can lead to unfair expectations and workload distribution, negatively impacting team dynamics
The Problem with Busy Work
The concept of “busy work” refers to tasks undertaken to keep someone occupied but lacking significant value or purpose (HRM online). Busy work can be counterproductive, as it may not align with organizational objectives and priorities, hindering productivity (HRM online). This belief that busyness equals productivity can lead to a culture where employees are judged on their busyness rather than results.
In remote work environments, the pressure to appear busy can be heightened. Managers may struggle to visually monitor productivity, leading to a perception that visibility equates to effectiveness. Employees may engage in self-assigned busy work to appear busy and important.
Assigning busy work can lead to demotivation, wasted time, and strained relationships between managers and employees. The focus should shift towards meaningful tasks that add value and promote growth.
Leaders must be mindful of how they communicate their busyness. Implementing effective time management strategies and promoting a healthy work-life balance can prevent the negative impacts of a busy culture. By setting a positive example, leaders can create a supportive and productive work environment.
The Relationship Between Leadership Behaviors and Employee Burnout
Leadership behaviours significantly impact employee burnout. Transformational leadership, characterized by inspiring and motivating employees, is associated with lower levels of exhaustion and cynicism. Managers who are health-aware and exhibit healthy behaviours positively influence employee well-being. This relationship is moderated by the managers’ health awareness and behaviour, highlighting the importance of leaders prioritizing their own well-being.

Balancing Productivity While Setting a Healthy Example
Leaders must be mindful of how they communicate their busyness. Implementing effective time management strategies and promoting a healthy work-life balance can prevent the negative impacts of a busy culture. By setting a positive example, leaders can create a supportive and productive work environment.
Transitioning away from promoting busyness in the workplace can have significant positive impacts on team dynamics, productivity, and overall well-being. Although specific real-life examples are not detailed in the connected documents, insights can be drawn to understand how this issue manifests and its effects.
Effects of Promoting Busyness in the Workplace
Mistaking busyness for productivity is a common pitfall in many workplaces. When the focus shifts to keeping employees constantly occupied, the quality and impact of their work can suffer. By prioritising the sheer volume of tasks over their meaningfulness, organisations risk undermining the very productivity they seek to enhance.
This relentless emphasis on busyness also takes a toll on creativity, as employees are left with little time or mental space to generate fresh ideas and innovative solutions. A work environment that glorifies being perpetually busy often leads to heightened stress levels and job dissatisfaction, with studies linking high rates of busyness to increased burnout among employees. As you reflect on your own experiences with workplace busyness, consider whether the pressure to appear constantly occupied aligns with your personal well-being and professional goals. Finding a balance between productivity and purposeful work is key to both individual fulfilment and organisational success.
Successful Transition Away from Promoting Busyness
Transitioning away from a culture of busyness requires a shift in organizational priorities. Companies can cultivate healthier, more engaged teams by placing a greater emphasis on work-life balance and encouraging employees to take necessary downtime. This approach recognises that well-rested and fulfilled employees are better equipped to tackle challenges and contribute meaningfully to their work.
Cultivating a culture that encourages reflection enhances strategic thinking and innovation—HRM Online underscores the importance of reflective practices for effective decision-making. Recognizing quality over quantity motivates employees to focus their efforts more efficiently, leading to smarter work habits rather than mere busyness, an approach HRM Online advocates as a means to boost productivity and job satisfaction.
Strategies for Leaders to Avoid Promoting Busyness
To avoid fostering a culture of busyness, leaders can implement several best practices:
- Focus on high-priority tasks to ensure essential work is completed efficiently
- Distribute workload among team members, empowering them and preventing leader overwhelm
- Establish clear boundaries to protect time for essential tasks and avoid overcommitment
- Allocate time for strategic thinking and reflection to prevent reactive, busy work
- Focus on one task at a time to enhance productivity and reduce feelings of constant busyness
- Stay present, reduce stress, and improve focus with mindfulness techniques
- Lead by example in prioritizing work-life balance, encouraging breaks, and disconnecting after work hours
Wrapping Up
Leaders must rethink the tasks they assign, prioritise value-adding activities, and focus on outcomes rather than mere busyness. Encouraging a shift towards meaningful work can create a more engaging, fulfilling, and productive work environment.
Leaders can foster a culture of productivity, innovation, and well-being by implementing these strategies and avoiding the pitfalls of glorifying busyness and busy work.
Bibliography
- Bruch, H., & Ghoshal, S. (n.d.). Beware the Busy Manager.
- Leaders: Stop Saying You’re “so Busy” All the Time – HRM Online. Retrieved June 13, 2024, from HRM Online
- Kranabetter, C., et al. (n.d.). Managers as Role Models for Health: Moderators of the Relationship of Transformational Leadership With Employee Exhaustion and Cynicism.
- Busy Work – Wikipedia. (n.d.). Retrieved June 13, 2024, from Wikipedia
- The Managerial Obsession with “Busywork”. (n.d.). Retrieved June 13, 2024.
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